How do I place an order?

We know that placing an order can sometimes be overwhelming, but we're here to make it as easy as possible. Select the size and quantity of the item you want, click 'Add to Cart,' and you're all set. And if you want to review your Cart, it's just a click away - you can find it in the top right corner of each page.

What is the status of my order?

After receiving your shipping confirmation email, you can track your delivery status by clicking the provided tracking link. It is essential to keep in mind that tracking updates may take up to 24 hours to appear.

Can I change my order?

Unfortunately, you can't make any changes or cancel your order once it has been placed. So please always double-check the product details, email address, phone number, and delivery address.

How should I choose the best size?

We understand the importance of finding the perfect fit and offer a size guide. However, if you need further assistance, please know we are always here. You can contact us via email at info@kattyko.com or send us a direct message on our Instagram account. Our team is dedicated to helping you find the right size and ensuring a positive shopping experience with us.

Can I return a swimsuit, swimwear, bikini bottoms, tops, and one-piece swimwear?

We understand that you may have questions about our swimwear policy. Our "no returns" policy applies to all swimwear, including bikinis, one-piece swimsuits, and swim tops or bottoms. We encourage you to visit our Returns Policy page for more detailed information. Thank you for being so understanding. Β 

Where is Katty Ko manufacturing?

We take great care in crafting our swimwear with love in Ukraine.

Do you have seasonal sales?

We know how important it is for you to stay informed about our seasonal sales and special offers. That's why we encourage you to register for our newsletter. By doing so, you'll never miss out on any of our exciting news.